Shipping & Returns
Shipping & Returns
Simple. Transparent. Fair.
Shipping
| Standard Shipping | 5-7 business days | $5.99 |
| Expedited Shipping | 2-3 business days | $12.99 |
| Free Shipping | Orders over $49 | FREE |
Orders are processed within 1-2 business days. Tracking is emailed once shipped. We ship within the United States only.
Returns
We offer a 30-day hassle-free return on all items in original, unused condition.
How to Return
- Email hello@theamericanpet.com with your order number
- We send a prepaid return label within 24 hours
- Drop off at any USPS location
- Refund issued within 5-7 business days of receipt
Perishable items (food, treats) are final sale unless damaged or defective.